Packages shipped with USPS – both Priority and First Class – are currently experiencing unprecedented delays.
The delay can primarily be attributed to procedures and policies implemented by the Postmaster General that are adversely affecting all shipments nationwide. Secondary influences include the ever-evolving COVID precautions/restrictions, as well as various severe weather events around the country. Your local post office is doing their best to cope with these factors that are wildly outside of their control.
Orders from this store are still shipped promptly within 1 business day, but these delays can impact the package anywhere between our warehouse and your address. Once the package has been surrendered to USPS there is nothing we can do to change the status. The best source of current information on your package is the tracking link automatically emailed to you when the order ships. In our experience, calling the national USPS 800 number does not yield additional information.
If you feel strongly about having your mail service disrupted in this way, please contact your elected State or Federal Representatives as the nation’s leaders are currently reviewing this problem.
Fast Affordable Shipping
Just $6.99 on every standard* order shipped to a US address!
Orders over $65 (product total) automatically receive FREE USPS First Class shipping.
Orders over $85 (product total) automatically receive FREE USPS Priority shipping.
Most of our Two Left Feet Co orders ship within 1 business day of paid order, excluding postal holidays and orders with Pre Order items at checkout.
* Some exclusions apply to all shipping rates: US military, protectorate, and international addresses, and any other address that requires customs declarations or special address standards.
International Shipping - some exceptions and exclusions may apply
In addition to Canada and Mexico, we ship to the following international destinations: Australia, Hong Kong, Ireland, Japan, New Zealand, Singapore, United Kingdom, United States Minor Outlying Islands.
International orders are limited to $70 USD in merchandise for most countries; $90 for Canada. Adding items above that limit requires adjustment to the shipping charges. If your order does not show a shipping fee for your destination, most likely the order limit has been exceeded. Please contact us if your order exceeds the merchandise limit.
International shipping charge is a flat rate of $40 to most countries; $24 to Canada.
ALL international shipments are FINAL SALE and will not be refunded even if they are Returned to Sender from any country’s postal service.
Customs, Taxes, and Duty Fees
Each country may charge fees - Customs, Import Tax, Duty Fees - on imported items. These fees are the responsibility of the buyer. We pay all postal charges as required by the US Postal Service. Any additional fees are not postage and must be paid when the package arrives at the destination.
Countries we are aware that charge these fees are Australia and United Kingdom. There may be others. If packages are returned for non-payment of these fees, the orders will not be refunded.
Right to Change Terms
We have sole discretion to make changes, additions, or deletions to this international list at any time, without notice, and to cancel or deny any order for any reason.